Question 1

Do you accept health fund claims?

Accepted Answer

Yes. We accept all major health funds. Instant claiming is available in-store via HICAPS.

Question 2

Do you provide eye tests for children?

Accepted Answer

Yes. We offer comprehensive eye examinations for children. Early detection is important for learning and development.

Question 3

What should I bring to my appointment?

Accepted Answer

Please bring your Medicare card, any current glasses or contact lenses, a list of medications if applicable, and your health fund card if you have optical cover.

Question 4

Do you offer contact lens fittings?

Accepted Answer

Yes. We provide contact lens consultations, fitting and training, follow-up care, and a range of contact lenses including daily, fortnightly, and specialty lenses.

Question 5

Do you provide prescription sunglasses?

Accepted Answer

Yes, we can make prescription sunglasses in a wide range of styles, including polarised and tinted lenses.

Question 6

How often should I have an eye test?

Accepted Answer

We recommend a comprehensive eye test every 2 years, or more frequently if you:
• wear glasses or contact lenses
• are diabetic
• have a family history of eye disease
• are over 65
• notice changes in your vision

Question 7

Are eye tests covered by Medicare?

Accepted Answer

Yes, Medicare covers most standard eye examinations. Some specialised tests and services may incur a private fee. We will always advise you before proceeding.

Frequently Asked Questions

Darling Square Location